Appearance
A day with property rental
Written for the person handling arrivals and departures.
The shape is the same as vehicle rental: a thing you own, a booking against it, and a short list of jobs that appears when you confirm. The differences are all below.
Setting up: the properties
Properties → Add Property. Only two things are actually required to start taking bookings: the name and a nightly rate.
The form is long because it can describe anything from a single room to a villa: type, resort or complex, building, unit number, distance to the beach and to the centre, bedrooms, bathrooms, amenities, rules, photos. None of that blocks you. Fill in the name and the rate, save, and come back to the rest when you have time.
A booking
Bookings → New Booking, and pick the Property tab if you run more than one vertical.
Create the customer inline if they are new (first name and phone), pick the property, the dates, and the nightly rate. Deposit is optional.
Press Confirm on the booking and three jobs appear:
| Task | Priority | Due |
|---|---|---|
| Prepare (property) for (guest) | High | Check-in date |
| Check-in (guest) at (property) | Urgent | Check-in date |
| Check-out (guest) from (property) | High | Check-out date |
Each carries a checklist from your templates, which is where a housekeeping standard actually lives: edit them at Settings → Task checklists (owner). That page also decides which tasks are created at all, and what they are called.
They are created with nobody attached, on purpose. Everyone on your team sees unclaimed work and starting a task claims it, so two people cannot both turn up to clean the same villa. Assign one yourself when you want a specific person on it.
A booking confirmed by a payment (card link or crypto) creates the same tasks.
Arrival and departure
Start when the guest checks in. Process Return when they check out: it records the actual date, computes late days and a late fee if there are any, and completes the booking.
It also records how much of the deposit was kept and how much goes back.
Cancel closes the booking's open tasks with a note, leaves finished ones alone, and marks unpaid instalments cancelled. Anything already paid is left untouched.
Owners and settlements
If you manage properties for other people, Owners holds them and Settlements is where you reconcile what you owe. Owner payouts share the same machinery as the vehicle vertical.
Only the owner of the account can delete a property. A manager can do everything else with it.
Long stays
A booking marked long-term with a monthly rate gets a payment schedule: a card on the booking with a Record Payment button, an amount, a method and a note. That is the closest thing to instalment tracking in the product.
Saving a long-term booking without a deposit shows a warning and lets you continue.
Money
Card link, PromptPay, bank transfer, crypto, cash: see Getting paid. Two things to carry into this vertical:
- On a short booking there is no cash-recording button. The Payment Method dropdown on the form is a label, not an action. Long stays are the exception: see Record Payment above.
- Payment slips uploaded through the online store have no approve or reject button. You see the image; you settle it yourself.
What you will not find
- No Vehicles menu, no Maintenance page, no Expenses page. Those belong to the vehicle vertical. If you track property maintenance costs, that is a gap today and it goes in your own spreadsheet.
- Nothing about vehicles. The Dashboard tiles and the Reports breakdown follow the vertical you run, so you get properties where a rental shop gets scooters. Run both and you get both, side by side.